Director of Patron Services

Company Name: 
Mary Livermore Library - UNC Pembroke
Pembroke, North Carolina
Job Description: 

The Director of Patron Services (Assistant Dean) is responsible for the proper operations, workflow, strategic and operational planning and budgetary oversight for their area and other duties. Within Patron Services they will oversee the scheduling of operations with both regular staff and student workers. As a supervisor they will fulfill all HR functions, lead department meetings, evaluate library policies and procedures, maintain statistical data and develop reports, plan and assess the needs of the library and work closely with the Dean of the library in meeting the department strategic goals. They will represent the library in faculty committees and in state meetings. Strong communication is required to collaborate and positively advocate for the library in a diverse and equitable environment.

This position is designated as Mandatory Personnel: Mandatory Employees: Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.

Salary is commensurate with education and experience


ALA-accredited Master’s Degree.

Preferred Qualifications include five years academic library experience with a minimum of two years in an supervisory role. Experience with space planning, grant writing, staff development, resource sharing, budget management, advancement, and marketing.

How to Apply: 

Please apply online via our Online Employment System via the following link: