Reference Librarian - Virtual Services

Library System/Company Name
York County Library
Job Description

About Us:

• The mission of the York County Library (YCL) is to enrich and sustain the lives of the citizens of York County by providing library services that meet their informational, recreational, and lifelong learning needs.

• Serving York County, S.C., YCL is headquartered in Rock Hill, with branches in Clover, Fort Mill, Lake Wylie and York. In addition, YCL has a bookmobile and a specialized wheelchair accessible sprinter van to provide outreach services.

• Continuing its commitment to learning for education and entertainment, YCL offers a variety of free programs for adults, teenagers and children. From author visits to theatre performances, everyone can find something to meet their interests. YCL also provides classes for learning to use computers and the Internet.

• Along with its collection of physical and electronic/downloadable library materials, YCL has a robust Virtual Library collection that provides 24/7 access to resources of interest to the student, hobbyist, business owner, health enthusiast, and more. All branches have computers for visitors to use for Internet access and printing, and that children can use for educational games. Wi-Fi service is also available at each branch. In addition, York County residents can check out Hotspots. YCL is committed to helping support digital access and provide resources to bridge the digital divide in York County. Starting Salary, Hours, & Benefits:

• Beginning salary is $44,844.80 for 40 hours per week; the weekly work schedule will include evenings and weekends.

• The benefits package for the Reference Librarian includes participation in the South Carolina Retirement System, comprehensive medical benefits including dental and vision, vacation and sick leave, 11 paid holidays, and 3 optional days/floating holidays. Essential Duties & Responsibilities:

• The Reference Librarian is responsible for providing excellent customer service to patrons of all ages with a focus on services for adults.

• The Virtual Services focus supports and advances YCL’s digital presence, ensuring patrons have intuitive and consistent access to online resources and services.

• The position will have responsibility for maintaining the virtual library collection including some digital resource performance and acquisition; patron instruction on virtual library services including teaching small groups, one-on-one tutoring, and branch outreach visits; technology training and support; content creation for service promotion; and statistics related to the virtual library collection.

• Other primary duties include desk coverage, reference assistance, homework help, reader’s advisory, technology support, and opening and closing procedures.

• This position also serves as Manager-on-Duty on a rotating basis. • Additional duties, such as background tasks, may be assigned by the hiring manager. Physical Demands:

• Performs light to medium work that involves walking or standing a great deal of the time and involves exerting between 10 and 50 pounds of force on a regular and recurring basis or sustained keyboard operations. York County Library is an equal opportunity/affirmative action employer committed to achieving excellence and strength through diversity. York County Library seeks a wide range of applicants for its positions so that one of our core values, a qualified and diverse workforce, will be affirmed. Americans with Disabilities Act (ADA) compliance requires York County Library to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Qualifications

Required Training & Experience: • Completion of ALA-accredited MLS/MLIS degree. • At least two years of experience in a public library setting.

• At least two years of experience working with a variety of electronic resources and databases.

• Ability to work a schedule that includes evenings and weekends. Preferred Training & Experience:

• Experience working with a variety of electronic resources and databases such as hoopla, Libby/OverDrive, EBSCO, Gale Cengage, and others.

• Knowledge of statistical reports and compilations from database vendors.

• Skilled with computers and digital technology including handheld devices and cell phones of all varieties.

• Customer service, self-motivation, and problem-solving skills.

• Ability to communicate and collaborate effectively with colleagues and community contacts. Special Certifications and Licenses:

• Must possess and maintain a valid state driver’s license with an acceptable driving history.

• Professional Public Librarian Certificate.

How to Apply

Application Process:

• Applications are available at any York County Library or online at www.yclibrary.org.

• Resumes are required and will not be accepted in lieu of a York County Library employment application. Incomplete applications will not be considered.

• The completed application along with the accompanying resume may be mailed or emailed to York County Library, Donna Andrews (donna.andrews@yclibrary.org), Reference Department Manager, PO Box 10032, Rock Hill, SC, 29731.

• Eligible candidates will be called to arrange an interview after the closing date listed on the posting.

• Due to the high volume of applications received, acknowledgement of their receipt will not be sent to applicants.