Adult Outreach & Event Coordinator

GREENVILLE COUNTY (SC) LIBRARY SYSTEM
JOB ANNOUNCEMENT, NO. 2024-033
Posting Date: Wednesday, November 8, 2023    Application Deadline: Wednesday, November 22, 2023
Position: Adult Outreach & Event Coordinator, Access & Discovery, Hughes Main Library    Pay: $23.52 per hour, plus benefits
         Position works 37.5 hours per week
         Annual salary: approximately $45,855 
Status: Regular Full-time, Non-exempt    Available: December 2023
Location: Hughes Main Library, 25 Heritage Green Place, Greenville, South Carolina
Schedule: Mon. – Fri. 8:30a-5:00p. Works some evening and weekend hours as needed for outreach, programs and events,            

FUNCTION
Under direct supervision of the Access & Discovery Director, the person in this position:
•    Coordinates adult outreach services and events to encourage library usage and to foster positive community relations. 
•    Embodies the Library System’s code of service by creating an atmosphere where customers and coworkers feel invited, informed, impressed and inspired. 
•    Performs work in accord with the Library System’s vision and mission, using good judgment in the application of policies and established procedures.

MINIMUM TRAINING & EXPERIENCE
Required:
•    Bachelor’s degree from an accredited college or university.
•    Three years of experience working with the public in a public library setting.
•    Experience with planning, coordinating, and implementing events and/or programs for adults.
•    Demonstrably progressive work experience showing an increase in the level of duties and responsibilities.
•    Experience at the intermediate level using Windows and Apple operating systems, MS Office, various Internet browsers, online file management systems, and email.
Preferred:
•    Master's degree in Library Science from an A.L.A. accredited college or university.

PHYSICAL REQUIREMENTS
Must have the ability to:
•    concentrate for long periods of time
•    speak clearly and distinctly
•    hear and/or comprehend verbal communication
•    see and interpret all job-related materials
•    operate library equipment as assigned
•    frequently lift and/or carry up to 40 pounds for a distance of 300 feet
•    push carts weighing over 100 pounds
•    sit for long periods of time
•    stand for long periods of time
•    walk, bend and stoop
•    reach, grasp, and use hands to touch, handle, or feel
•    type on an ongoing basis for long periods of time, using both hands
•    tolerate dust and mold associated with working around paper files, books, and other library materials

ADDITIONAL REQUIREMENTS
•    Use of personal vehicle with mileage reimbursement
•    S.C. Driver’s License
•    Occasional weekend and evening work

EXAMPLES OF WORK PERFORMED
These tasks are illustrative only; to carry out the day-to-day responsibilities of the job, other duties may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position. Essential job functions designated with (E).
•    Identifies outreach and adult programming opportunities through collaboration with the Community Engagement Manager, Access Manager, Discovery Manager, Branch Managers, and other staff. (E) 
•    Coordinates the implementation, evaluation, and development of events for adults at all Library System locations. (E)
•    Coordinates Library System staff participation in community events and programs for adults held at non-Library System locations. (E)
•    Coordinates technical assistance for virtual programs and activities with the AV Support Technician and other library staff, including virtual program creation, moderation, and instruction and recording/filming/editing of events and other activities. (E)
•    Coordinates the distribution of equipment and promotional materials to Library System branches and non-Library System locations in support of adult programming and approved outreach activities. (E)
•    Coordinates staff training on adult programming and outreach in collaboration with the HR Training Coordinator and other staff members, as needed. (E)
•    Participates in the Library System’s Presenter Boot Camp training program, serving as a mentor for attendees. (E)
•    Submits in a timely, accurate manner information about adult programming/events to be featured in the Library System’s event guide, and online calendar. (E)
•    Reviews all adult program information for accuracy, including confirming time/date and content, for print and digital publication by the Library System. (E)
•    Recommends procedures related to adult programming and outreach. (E)
•    Reviews, evaluates, and responds to program proposals from outside sources. (E)
•    Responds to requests from the public for adult programming. (E)
•    Represents the Library System in developing and maintaining collaborative relationships with community groups and cultural organizations that offer programs for adults. (E) 
•    Identifies appropriate performers/presenters for adult programs; negotiates and ensures contract fulfillment with contracted presenters. (E)
•    Develops and updates an Adult Outreach Plan each fiscal year in collaboration with the Discovery Manager and Branch Managers. (E)
•    Recommends annual budget requests for adult programming supplies and honorariums. (E)
•    Prepares and submits receipts from supply purchases and requests for honorarium disbursements in a timely fashion. (E)
•    Prepares statistical and narrative reports as required. (E)
•    Understands, communicates, and enforces the Library System’s Code of Conduct and other policies, procedures, and rules. (E).
•    Works with the Volunteer Coordinator to train, schedule, and supervise volunteers for adult programs as needed. (E)
•    Attends library meetings, training programs, workshops, and conferences as requested by supervisor. (E)
•    Ensures safe work methods are followed to prevent injury. (E)
•    Works a schedule that meets the needs of the unit. (E)
•    Maintains regular and reliable attendance and remains compliant with the Library System’s Attendance Guidelines. (E)
•    Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS/ABILITIES & CHARACTERISTICS
Knowledge:
•    Knowledge of Windows and Apple operating systems, MS Office, various Internet browsers, online file management systems, and email.
•    Knowledge of business English and math. 
•    Thorough understanding of the basic purposes and services of public libraries.
•    Preferred: Knowledge of planning programs for adults.
•    Preferred: Knowledge of virtual conferencing software.
Skills/Abilities:
•    Ability to plan, coordinate and implement events and programming for adults.
•    Excellent personal computing skills, including effective use of word processing, spreadsheets, project management, and other software; and the ability to adapt to and learn new computer applications.
•    Self-motivated with the ability to prioritize, meet deadlines, and manage multiple projects.
•    Ability to follow policies and established procedures and to perform work requiring considerable detail, including receiving information and instructions from supervisor. 
•    Ability to proofread with a high level of accuracy.
•    Advanced level English usage, spelling, grammar, and punctuation.
•    Public speaking and group presentation skills.
•    Ability to learn and be proficient in the Library System’s calendar/scheduling software.
•    Ability to establish and maintain effective working relationships with the general public, community organizations, program presenters, staff and volunteers.
•    Ability to resolve conflicts, problems, and complaints with tact and diplomacy.
•    Ability to communicate ideas effectively both orally and in writing.
•    Ability to learn wireless network connectivity. 
•    Preferred: Bilingual – English/Spanish skills.
Characteristics:
•    Enjoys working with people and possesses a strong commitment to customer service.
•    Enjoys working in a collaborative leadership role, providing instructions and directions to others.
•    Possesses strong organizational skills and is detail oriented. 
•    Performs tasks efficiently and without difficulty.
•    Uses good judgment and discretion in carrying out duties and responsibilities. 
•    Is receptive to feedback, willing to learn, and embraces continuous improvement.
•    Takes ownership of work, does what is needed without being asked, and follows through until tasks are completed.
•    Arrives on time, works hours as scheduled and maintains a good attendance record.