Richland Library is seeking someone who is an effective communicator, with strong leadership skills and a passion for delivering exemplary customer experiences to join the Richland Library North Main, where we serve a diverse community in the Eau Claire and Columbia College area of Columbia. The individual we are seeking engages well with others and understands the needs of our customers. In addition to the job’s major focus upon Workforce Development, this person plans, assists with and/or conducts programs and training. He or she is someone who will come to work excited about opportunities to meet a diverse group of people and to help them find and reach their career goals. Here are some of the things you would be doing if serving in this position: * Planning, designing, and conducting workforce development classes, for use in individuals’ career and employment skills development. * Providing one-on-one career coaching support for customers. * Performing various other work as needed to facilitate career development for library customers. * Maintaining current knowledge base of regional job market, workforce and labor news. * Assisting the North Main Manager and librarians with the overall management and leadership of that location, including helping to keep the workflow properly moving and meeting customer experience expectations. * Leading, coaching, training, and supervising part-time employees and volunteers, guiding priorities within activities and tasks. * Managing operations during absence of higher level staff. * Answering customer directional and informational questions about the Library, including its services, materials, programs, and initiatives. * Actively supporting various other needs of the location, including completion of opening and closing procedures; maintaining supplies, statistics and cash reconciliations; cleaning, checking, and trouble-shooting equipment; scheduling and confirming meeting room reservations, shelving materials and sustaining the library’s collection. * Actively seeking to find and promote service efficiencies, including working to help ensure correct location and condition of items and materials so that customers receive materials and services they desire. * Contributing effectively to understanding and maintaining the library system for organizing and moving materials. * Planning, assisting with, and/or conducting programs and trainings for children and adults such as storytimes, film showings, computer trainings, etc., in addition to the job’s major focus upon Workforce Development. * May be assisting the North Main manager in managing employee performance for success. * May be assisting the North Main manager with aspects of interviewing, hiring, and training of new staff and volunteers. Please visit our website at www.richlandlibrary.com/careers for further details.
* Bachelor’s degree (or two years college plus eight years of relevant work experience may be considered in lieu of bachelor’s degree). Transcript must be presented upon hire. * Career Development Facilitator (CDF) certification preferred; ability to successfully complete by no later than the 9th month in the job required. * Preference for at least one year clerical or other relevant work experience; or equivalent combination of training and experience may be considered. Preference may be given to relevant experience within a service industry. * Interest in and aptitude for workforce development. Preference may be given for previous job experience and/or education related to workforce development and employment development. * Excellent communication and technical skills, including a very good understanding of technology. * Ability to perform the job functions; additional skills as required by job.
APPLY IMMEDIATELY at https://rcpl.munisselfservice.com/employmentopportunities. No deadline is presently established for this Vacancy. Applications being accepted now. When a deadline is determined, the deadline will be announced 24 hours in advance on the Library’s website. Please do not send your resume/cover letter separately; only materials submitted through our online system are reviewed. All applicants must submit an online employment application using our online system. In addition to the online application, you may also attach your resume and/or cover letter; but the resume and/or cover letter will not be acceptable as an alternative to completing the online application fully. Keep in mind that if you are applying for multiple positions, you will need to submit an application for each position.