Richland Library Ballentine serves the swiftly growing area of Northwest Richland County. Currently located in a small storefront facility, the library will be moving to a much larger, new building in Spring 2017. New communities, established neighborhoods, and rural properties are all a part of the diverse Ballentine area. This dynamic population relies heavily on the library to provide resources, services and expert assistance in a broad range of areas.
We are seeking someone who is energetic, outgoing, and positive to work in this location. This individual enjoys working with people of all ages. He/She is a natural leader, teacher, and trainer, has strong technology skills, and the ability to share that knowledge with customers of varying skill levels. This individual has a passion for customer service and may have a background in a customer-oriented field such as retail or food & beverage. Supervisory experience is a plus!
Salary:
$975.00 biweekly, plus benefits
Essential Job Duties:
- Planning and assisting with activities and events for people of all ages
- Assisting library customers with downloading digital materials and troubleshooting a wide variety of devices and e-readers
- Assisting library customers with technology, internet, and software questions (examples include Microsoft Office, email, and online job applications)
- Assisting the Richland Library Ballentine Manager and other staff with the overall management and leadership of the library in that location, including helping to keep the workflow moving and meeting customer experience expectations
- Assisting a diverse customer base with selecting a wide variety of materials
- Answering directional and informational questions about the Library, including its services, materials, programs, and initiatives
- Assisting customers with equipment, materials, procedures, and information
- Paying careful attention to detail when handling library materials and completing established library processes in order to ensure the best possible experience for the customer
- Assisting in training and supervising part-time employees and volunteers, and guiding priorities within activities and tasks
- Helping to oversee the Library operations during absence of higher level staff
- Actively supporting the needs of the Library, including opening and closing procedures; supplies, statistics and cash reconciliations; cleaning, checking, and trouble-shooting equipment; shelving materials and sustaining the Library’s collection
- At least two years of post high school education from an accredited college or university. Transcripts must be presented upon hire.
- One year clerical or other relevant work experience; equivalent combination of training and experience may be considered.
- Preference may be given to relevant experience within a service industry.
- Excellent communication and technical skills, including a very good understanding of technology.
APPLY IMMEDIATELY at https://rcpl.munisselfservice.com/employmentopportunities. No deadline is presently established for this Vacancy. Applications are being accepted now. When a deadline is determined, the deadline will be announced 24 hours in advance on the Library’s website.
Please do not send your resume/cover letter separately; only materials submitted through our online system are reviewed. All applicants must submit an online employment application using our online system. In addition to the online application, you may also attach your resume and/or cover letter; but the resume and/or cover letter will not be acceptable as an alternative to completing the online application fully. Keep in mind that if you are applying for multiple positions, you will need to submit an application for each position.
