MANAGER OF STRATEGIC PROGRAMMING

Library System/Company Name
CHARLESTON COUNTY PUBLIC LIBRARY
Job Description

MANAGER OF STRATEGIC PROGRAMMING Role: Oversees development and delivery of all library programs, manages system-wide programming strategy, and supervises department staff. Major Duties and Responsibilities: • STRATEGIC PROGRAMMING MANAGEMENT: Develops a strategic plan for programming to ensure equitable patron experiences at programs throughout the CCPL system, regardless of facility or region. Guides staff in program planning, including the type, number, frequency, and location of programs to be offered. Identifies opportunities for special programs, and coordinates in advance a strategic, system-wide programming response to high-interest events and observances, e.g., Black History Month, the solar eclipse, etc. Ensures appealing, high-quality programs that enrich the lives of patrons of all ages. • PROGRAM OVERSIGHT: Provides general oversight in the development and delivery of all library programs, including Summer Reading, to ensure that program offerings as a whole achieve the vision of the strategic programming plan. Identifies and engages talented groups and individuals that can deliver quality programs in accordance with the plan. Works with internal stakeholders to promote library programs and services. • DEPARTMENT MANAGEMENT AND STAFF SUPERVISION: Sets departmental goals, makes operational decisions, and delegates tasks. Works with programming and training staff to develop creative training opportunities to support program development and delivery. Supervises department staff by establishing objectives, coordinating resources, coaching and providing feedback, and appraising performance. Plans staffing levels, recruits, interviews, hires, promotes, disciplines and terminates. Manages conflict as needed. • RESOURCE MANAGEMENT: Determines appropriate funding for programs, monitors spending, negotiates fees of performers, executes contracts, and approves invoices for payment in order to monitor and manage the library’s program budget. Makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures. • SPONSORSHIP MANAGEMENT: Oversees sponsorship coordination with the Office of Public Relations to eliminate repetitive solicitations on behalf of CCPL, securing funds through sponsorships for system-wide programs, determining the distribution and use of those funds for programming and ensuring a consistent message from CCPL in those solicitations. • NEEDS ASSESSMENT AND EVALUATION: Assesses patron needs and interests through surveys and research in order to improve existing programs and generate ideas for new programs. Provides a means for program evaluation by patrons, and interprets the feedback received in order to assess the quality and effectiveness of library programs.

Qualifications

• MLIS preferred, Bachelor’s Degree required. • Five or more years of related experience, required. • MLIS candidates must be eligible for or hold a South Carolina State Library certification. • The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Must have skills in obtaining cooperation internally. • Ability to foster and build relationships with outside partners and entities. • Demonstrates excellent communication skills and the ability to work well with others. • Demonstrates the ability to supervise and work effectively with intradepartmental teams. • Demonstrates the ability to manage multiple, simultaneous projects and work assignments from a variety of staff. Demonstrates excellent organizational skills and experience with project management. • Demonstrates the ability to develop strategic planning for system-wide programming, which includes evaluating and measuring results. Has the ability to plan, conduct and evaluate age-appropriate programming. • Demonstrates the ability to plan the scope of large-scale events (up to 1,000 attendees), solicit bids from venues and service providers, inspect venues, coordinate event services, determine technology needs and staffing needs, recommend and expend budget, monitor event activities to ensure patrons are satisfied and evaluate event. • Intermediate skills in contract negotiation and ability to manage effective vendor relationships. • Demonstrates the ability to develop, manage and administer budget for each project, as well as for department. • Intermediate technology skills for Windows, Word, Excel, Internet Explorer, and Outlook. • Management aptitude, including management education and experience. • Ability to travel between facilities and work varying shifts, including evenings and weekends, required. • Ability to be mobile 100% of the time and sit as needed; ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds, 10% of the time, required. • Ability to focus on the customer, show integrity, be inclusive, enjoy learning and have fun. • Passionate about the mission of public libraries and comfortable with the principles of intellectual freedom.

How to Apply

Please visit our website at www.ccpl.org and click on “About CCPL/Careers at CCPL” to apply.

City
DOWNTOWN CHARLESTON
State
South Carolina