Librarian IV Head of Adult Services

GENERAL DESCRIPTION

Oversees Adult Services at the Main Branch. Responsible for the development and execution of strategic patron-centric planning for Adult Services. Works with reporting staff and the Assistant Director to ensure consistent development and delivery of adult patron services within the Programming, Research and Reference departments. Manages Library operation with the Head of Youth Services in the absence of the Executive Director and Assistant Director.

SUPERVISION RECEIVED

Works under the supervision of the Assistant Library Director.

SUPERVISION EXERCISED

Supervises all Reference, Programming, and research Librarians and support staff.

EXAMPLES OF WORK PERFORMED

(These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.)

• Responsible for supervising the professional and non-professional staff in the Reference/Programming Department, South Carolina Room, and Periodicals/ ILL dept. including but not limited to, training, evaluation and conducting of performance reviews and counseling, including making recommendations for hiring, promotion, merit pay increases, disciplinary action, and terminations that are given particular weight by the Assistant Library Director.
• Oversees the development and administration of reference patron contact services, all adult program and outreach initiatives, historical/genealogical research initiatives periodical/ILL services.
• Manages Library system’s adult program policy & procedures, recommends changes, creates documentation, and works with staff trainers to implement system-wide training as needed.
• Oversees reference desk policy and procedure training system-wide.
• Coordinates and supervises adult programming.
• Coordinates reference staff training to assist patrons as needed. Ensures reference staff knows procedures for meeting room reservations A/V equipment research guidance, community assistance referrals as needed by patrons. Refers issues to IT as needed.
• Evaluates adult non-fiction and reference collection for age, condition and currency in assigned subject areas. Makes deletions based on criteria from the Collection Development Policy. Performs Selector purchasing duties as assigned.
• Serves as a member of the management team to formulate and implement organizational goals and objectives. Participates in library special projects as required or as necessary.
• Provides leadership and training to enhance customer services skills of staff.
• Effectively uses independent judgment to resolve staff, patron and operational problems within established guidelines. Interprets library policies and procedures to the public in a customer-friendly manner.
• Assists in future planning for change and improvement in system-wide operations, including budget recommendations.
• Assists in budgeting for the collections, services, and programs of the Adult Services Department.
• Maintains professional development through various workshops, literature, and other means; consults and shares information with co-workers and other library staff.
• Maintains collaborative relationships with community groups, area organizations and professional library groups.
• Assists patrons/covers the reference desk as needed for inquiries or escalated concerns.
• Able to assist in changes of daily work schedule due to unexpected public demands.
• May be required to work nights and weekends.
• May fill in other positions within the Library System.
• Performs other related duties as required.

Salary Range: $51,000-61,000 + Benefits