Branch Support Assistant

Company Name: 
Richland Library
Columbia, SC
Job Description: 

Richland Library is seeking a skilled and highly motivated candidate to work as a Branch Support Assistant at Main. This position reports to the Director of Library Experience, Branches. In this important role, you will be interacting with internal and external customers system-wide. The role requires a creative and hardworking individual, who has excellent multitasking skills and is committed to delivering exemplary customer experiences. Excellent communication and technology skills are highly necessary in this position. The following are among the various duties you may be performing in this position: * Assisting the Director of Library Experience, Branches in carrying out the work of the Branch Support Dept. * Working with branch staff/supervisors to ensure that there is sufficient public service coverage for library branches at all times; arranging floater associates to cover staffing needs at all branches. * Performing public service duties as assigned, including circulation duties, assisting customers in the use of the library and working with customers and library materials. * Supervising and instructing employees or volunteers performing clerical duties. * Assisting in training staff in various areas, including use of MUNIS Employee Self Service (ESS). * Assisting in the procurement process, including use of requisition software (MUNIS) and general administrative duties in branches and in other areas of Branch Support * Sorting and distributing materials to departments and service points. * Deleting/adding new items to existing Polaris holdings. * Performing other associated duties as required. Please visit our website at for further details.


* Bachelor’s degree (or two years college plus eight years of relevant work experience may be considered in lieu of the bachelor’s degree). Transcripts must be presented upon hire. * Strong Microsoft Office Suite knowledge. * Valid driver’s license and good driving record; must have transportation to various library locations as well as to branch support. * Ability to satisfactorily pass background checks (SC SLED and SC DSS).

How to Apply: 

APPLY IMMEDIATELY at No deadline is presently established for this Vacancy. Applications are being accepted now. When a deadline is determined, the deadline will be announced 24 hours in advance on the Library’s website. Please do not send your resume/cover letter separately; only materials submitted through our online system are reviewed. You may also attach your resume and/or cover letter; but the resume and/or cover letter will not be acceptable as an alternative to completing the online application fully. Keep in mind that if you are applying for multiple positions, you will need to submit an application for each position.