State and Federal Documents

In Memoriam The South Carolina Silent Witness Story Office of the Attorney General. The S.T.O.P Violence Against Women Program of the South Carolina Attorney General holds a memorial program each year and recognizes the individuals who have died in the year due to domestic violence. This year 45 known individuals were remembered, along with a moment of silence for other victims not identified. The program book presents a short silohouette of each individual.

South Carolina HUD Homeless Count, January 27, 2011. The statistical tables of the January 2011 count were retrieved from the website of the Office of Research and Statistics and compiled for reference. Included is information on numbers of individuals and families, age groups, disabilities, race, shelter types, rates of homeless and more. Most information is on county levels.

League Legacy, Conversations with Past Presidents 1977-2011 League of Women Voters of South Carolina. This publication is the result of an oral history project of the league in celebration of the 60th anniversary of recognition by the lWVUS. Tapes, transcriptions and this booklet, which describes the lives and presidency tenures of 11 past presidents, are housed in the SC Political Collections, Hollings Library at the University of South Carolina.

South Carolina Business Resource Guide. SC Department of Commerce. The guide is designed to provide all types of busineeses with tools and reources to increase their opportunities for business success. Includes all contact information for several areas: getting started, licenses, financing, marketing, workforce devleopment, local area resources, and FAQs.

Statistical Abstract of the United States 2012 Last year was to be the last print edition of this famous title, but here is yet another edition. Over 1,400 tables and charts are reviewed for inclusion; this year 27 new tables are included. Some include data from the 2010 Decennial Census and the Survey of Business Owners. Also available on CD-ROM and online.

SAFARI books online

Kindle Fire: Out of the Box By: Brian Sawyer Publisher: O'Reilly Media, Inc. Pub. Date: November 18, 2011

When you open the box for your brand-new Kindle Fire, you'll find the hottest 7-inch tablet to hit the market, a power adapter, and a "Quick Start Guide" that tells you how to turn it on. But to really take advantage of all the content and features the device has to offer, you'll need a little more. Kindle Fire: Out of the Box gets you up and running beyond the first "Slide to unlock" screen to unlock all of your media from the cloud in the palm of your hand. This intuitive, easy-to-follow ebook opens the world of possibilities made possible by the Kindle Fire, right out of the box.

Winning Habits: Techniques for Excellence in Sports By: B. P. Bam Publisher: Pearson Education India Pub. Date: April 05, 2008

Emphasizing particularly on sports, where competition is unavoidable, this book offers techniques and solutions from Indian and Western psychology, and yogic practices to deal with negative thoughts which create hindrances in the path to victory.

CISSP® Practice: 2,250 Questions, Answers, and Explanations for Passing the Test By: S. Rao Vallabhaneni Publisher: John Wiley & Sons, Inc. Pub. Date: October 18, 2011

A must-have prep guide for taking the CISSP certification exam If practice does, indeed, make perfect, then this is the book you need to prepare for the CISSP certification exam! And while the six-hour exam may be grueling, the preparation for it doesn't have to be. This invaluable guide offers an unparalleled number of test questions along with their answers and explanations so that you can fully understand the "why" behind the correct and incorrect answers. An impressive number of multiple-choice questions covering breadth and depth of security topics provides you with a wealth of information that will increase your confidence for passing the exam.

E-Learning by Design, 2nd Edition By: William Horton Publisher: Pfeiffer Pub. Date: October 11, 2011 The second edition of the bestselling book E-Learning by Design offers a comprehensive look at the concepts and processes of developing, creating, and implementing a successful e-learning program. This practical, down-to-earth resource is filled with clear information and instruction without over simplification. The book helps instructors build customized e-learning programs from scratch—building on core principles of instructional design to: develop meaningful activities and lessons; create and administer online tests and assessments; design learning games and simulations; and implement an individualized program.

The Great Workplace: Building Trust and Inspiring Performance By: Michael Burchell; Jennifer Robin Publisher: Pfeiffer Pub. Date: March 22, 2011

Trust is the key to developing a positive workplace culture in which employees have pride in what they do and enjoy their colleagues. This training package and assessment shows how to implement this concept in the workplace by providing strategies and development activities. Created by the authors of the FORTUNE 100 Best Companies to Work For List, it is designed to increase employee productivity and boost performance.

Field Tested: Recruiting, Managing, and Retaining Veterans By: Emily King Publisher: AMACOM Pub. Date: November 30, 2011

Veterans are a tremendous source of untapped talent and come with a wealth of skills and experience beyond those of typical civilian employees.

A Mathematical Nature Walk By: John A. Adam Publisher: Princeton University Press Pub. Date: April 20, 2009

How heavy is that cloud? Why can you see farther in rain than in fog? Why are the droplets on that spider web spaced apart so evenly? If you have ever asked questions like these while outdoors, and wondered how you might figure out the answers, this is a book for you. An entertaining and informative collection of fascinating puzzles from the natural world around us, A Mathematical Nature Walk will delight anyone who loves nature or math or both. John Adam presents ninety-six questions about many common natural phenomena--and a few uncommon ones--and then shows how to answer them using mostly basic mathematics. Can you weigh a pumpkin just by carefully looking at it? Why can you see farther in rain than in fog? What causes the variations in the colors of butterfly wings, bird feathers, and oil slicks? And why are large haystacks prone to spontaneous combustion? These are just a few of the questions you'll find inside. Many of the problems are illustrated with photos and drawings, and the book also has answers, a glossary of terms, and a list of some of the patterns found in nature. About a quarter of the questions can be answered with arithmetic, and many of the rest require only precalculus. But regardless of math background, readers will learn from the informal descriptions of the problems and gain a new appreciation of the beauty of nature and the mathematics that lies behind it.

Overdrive Downloadable Books

Designing the Digital Experience David Lee King Information Today, Inc. November 3, 2011

An indispensable guide to unleashing the viral marketing genie and standing out from the competition. Written for creative, tech-savvy, and business-minded individuals who want to increase the accessibility of their websites, this sensible guidebook explains the concepts behind designing experiences on the internet. From helping customers quickly find information and make their purchases to clearly communicating needs and interests, this resource will not only develop consumer loyalty but will encourage them to spread the word about the sites they frequent. Focusing on the three key areas of structure, community, and customers, designers will enable clients to focus on their own goals rather than on difficulties in navigating. Also included are tips on how to generate conversations with blogs, wikis, and podcasting to create a personal touch.

You Need a Leader—Now What? James M. Citrin and Julie Daum Crown Publishing, October 18, 2011

"Not only is this book invaluable to those seeking a new leader for their organization, but it is also a must read for anyone going through the process of being interviewed for a key leadership role." "There's one big difference between companies that change the world and those that don't: having the right people. You Need a Leader -- Now What? offers a clear roadmap for how to identify and select the right people for all levels of your organization."

How to Get Your Customers Swearing by You Not at You Nancy Friedman. HRD Press, May 2011

Faced with the challenge of developing effective customer service training? Not sure where to start? Whether you are a novice at the customer service game or an experienced facilitator, this book will make the development process fun and a whole lot easier. How to Get Customers Swearing by You, Not at You is an invaluable source of customer service material, tips and ideas all geared toward keeping the customers you worked so hard to get. The book is highly readable, the suggestions are easily adapted and the information is serious, yet presented in a lighthearted manner. Step by step, the "Telephone Doctor" walks you through the process of creating a formal customer service training program. Topics include barriers to training, management involvement, content, budgets and costs, icebreakers, workbooks, role playing, lecturing, questions, problem attendees, classroom evaluations, testing and more. Throughout the book, the author offers short commentaries on aspects of training and customer service that will help you look at the subject in a fresh, new light. How to Get Customers Swearing by You, Not at You covers a lot of ground. But it is all common sense and will empower you to create your own customer service training program and make it as basic or elaborate as you wish.

Word Hero. A Fiendishly Clever Guide to Crafting the Lines that Get Laughs, Go Viarl, and Live Forever. Jay Heinrichs. Crown Publishing, October 2011

Word heroism takes very few words--no more than a dozen or so. Few of us remember Franklin Roosevelt's speeches, but many of us remember the memorable, the characteristic parts, that made FDR FDR. "The only thing we have to fear is fear itself." "This is a day that will live in infamy." To create memorable words yourself, you simply need to discover a set of techniques,--forty-three in all--that have been used by masters from Winston Churchill to Jimmy Kimmel. These tools will help you focus on the few words that count the most in a conversation, argument, important e-mail, blog post, thank-you letter, college paper, or presentation. This book does far more than merely list the techniques, though. Consider it a course in self-taught heroism, and use it to develop your own unforgettability. From the next chapter on, you will progress through the stages of phrase-making mastery, beginning with Word Apprentice and working up to Word Hero, that rarified state where your witcraft compels people to remember your name. By the time you achieve word heroism, you will have gained: Confidence in your ability to write and speak, Knowledge of what makes a memorable expression memorable, Prowess in producing the right words in just the right order for maximum effect, Skill in the techniques used (consciously or instinctively) by the most unforgettable personalities.

The South’s Role in the Creation of the Bill of Rights. Robert J. Haws. University Press of Mississippi, October 2011

In 1991 the bicentennial of the adoption of the Bill of Rights provided an occasion for examining the origins of this most important statement of individual rights in American history. Published on this anniversary, The South's Role in the Creation of the Bill of Rights sheds light on the paradoxical part the South played in the process of drafting and adopting this document. In cogent essays from the Chancellor's Symposium on Southern History held at the University of Mississippi in 1988 six noted experts in legal, constitutional, and southern history fill a gap in the literature of southern legal history for the period 1787-1791. The southern role is particularly important because political leaders in the South took the lead in promoting a bill of rights and at the same time vociferously defended the right to hold slaves. The essays in this book comprise a complete discussion of the writing and ratification of the Constitution and the adoption of the Bill of Rights in five southern seaboard states. They reveal the interplay of a desire to protect states' rights, a concern for the preservation of individual liberty, and a defensive attitude toward slavery that governed southern attitudes. These concerns dominated constitutional discourse until the Civil War. The South's peculiar "cultural constitutionalism" was first given definition in this period of American history, and as this book reveals, it initiated the process of setting the region apart from the rest of the United States. The events of these years were a necessary first step in establishing a southern regional identity.

SC LENDS

The volunteers' guide to fundraising : raise money for your school, team, library or community group / Ilona Bray. 1st Ed Nolo, 2011
"A comprehensive guide to raising money written for volunteers and staff who aren't necessarily professional fundraisers. Containing insights and stories from a team of nonprofit experts, this book covers both the practical and the fun, creative aspects of fundraising"--Provided by publisher.

Legal guide for starting and running a small business / by Fred S. Steingold. 12th ed. Nolo, 2011.
"Answers legal questions in plain English related to starting and running a small business. The 12th edition is thoroughly updated, including information on new tax reporting requirements and tax credits for small businesses under the Patient Protection Act"--Provided by publisher

Practically radical : not-so-crazy ways to transform your company, shake up your industry, and challenge yourself / William C. Taylor. 1st ed. William Morrow, 2011.
Taylor (Mavericks at Work) asserts that change is the name of the game; he takes us on an inside look at 25 companies that have grown ever more adaptive to not merely survive but thrive in today's challenging environment. Taylor's book is intended to guide leaders in launching fresh initiatives and rethinking "the logic of leadership itself as they work to rally their colleagues around an agenda for renewal." . An engaging and briskly written read, this will captivate and benefit business people interested in change and innovation.

The myths of standardized tests : why they don't tell you what you think they do / Phillip Harris, Bruce M. Smith, and Joan Harris. Rowman & Littlefield Pub. 2011
Harris (executive director, Assn. for Educational Communications & Technology), Bruce Smith (former editor in chief, Phi Delta Kappan), and award-winning elementary school teacher Joan Harris intersperse their own personal experiences with testing among the book's chapters, which detail their evidence on the failures of standardized tests. The final two chapters contain recommended alternative accountability schemes for evaluating the success of students and schools. VERDICT Thought-provoking reading for educators and parents.

Computing for seniors / Marty Matthews ... [et al.] Author Matthews, Martin S. McGraw-Hill 2011 A full-color guide teaches seniors everything they want to know about computing from using office applications and checking e-mail to working with photos, social networking and tracing one's family tree.

Getting organized in the Google era : how to stay efficient, productive (and sane) in an information-saturated world / Douglas C. Merrill and James A. Martin. Crown Business 2011
Getting Organized in the Google Era breaks new ground…guiding you to solutions that honor your unique personality. Smart, non-judgmental and filled with practical advice. Whether it's a faulty memory, a tendency to multitask, or difficulty managing our time, every one of us has limitations conspiring to keep us from being organized. But, as organizational guru and former Google CIO Douglas C. Merrill points out, it isn't our fault. Our brains simply aren't designed to deal with the pressures and competing demands on our attention in today's fast-paced, information-saturated, digital world. What's more, he says, many of the ways in which our society is structured are outdated, imposing additional chaos that makes us feel stressed, scattered, and disorganized. Getting Organized in the Google Era is chock-full of practical, invaluable, and often counterintuitive advice for anyone who wants to be more organized and productive–and less stressed--in our 21st-century world

The third screen : marketing to your customers in a world gone mobile / Chuck Martin. Nicholas Brealey Pub. 2011
Martin argues that a convergence of trends in consumer behavior and technology has resulted in a migration to the "third screen" (after television and the computer) in this insightful account of the rise and widespread adoption of mobile phones. Cell phone technology allows users to access content anywhere, at any time, creating extraordinary possibilities for tailored promotion (for instance, reaching consumers in a store with the offer of coupons). And apps enable advertisers to literally become part of the customer's phone. Martin deftly illustrates how brands like Lexus, Zippo, and ING have used the mobile channel to connect with customers, and Martin ponders tough introspective questions on consumer behavior and an organization's ability to pull off a mobile promotion. Anyone interested in the evolution of consumer behavior and the adoption of new technologies will appreciate the clarity of Martin's prose and the breadth of his vision. This book will appeal to upper-division entrepreneurship students as well as practitioners

The Google guys : Inside the brilliant minds of Google founders Larry Page and Sergey Brin / Richard L. Brandt. Portfolio / Penguin 2011.
How much do you really know about Google's founders, Larry Page and Sergey Brin? The Google Guys skips past the general Google story and focuses on what really drives the company's founders. Richard L. Brandt shows the company as the brainchild of two brilliant individuals and looks at Google's business decisions in light of its founders' ambition and beliefs.
Larry is the main strategist, with business acumen and practical drive, while Sergey is the primary technologist and idealist, with brilliant ideas and strong moral positions. But they work closely together, almost like complementary halves of a single brain. Through interviews with current and former employees, competitors, partners, and senior Google management, plus conversations with the founders themselves, Brandt demystifies the company while clarifying a number of misconceptions.

The filter bubble : what the Internet is hiding from you / Eli Pariser. Penguin Press 2011
The hidden rise of personalization on the Internet is controlling--and limiting--the information we consume. In 2009, Google began customizing its search results. Instead of giving you the most broadly popular result, Google now tries to predict what you are most likely to click on. According to MoveOn.org board president Eli Pariser, this change is symptomatic of the most significant shift to take place on the Web in recent years--the rise of personalization. Though the phenomenon has gone largely undetected until now, personalized filters are sweeping the Web, creating individual universes of information for each of us. Data companies track your personal information to sell to advertisers, from your political leanings to the hiking boots you just browsed on Zappos. In a personalized world, we will increasingly be typed and fed only news that is pleasant, familiar, and confirms our beliefs--and because these filters are invisible, we won't know what is being hidden from us. Our past interests will determine what we are exposed to in the future, leaving less room for the unexpected encounters that spark creativity, innovation, and the democratic exchange of ideas.--From publisher description.

Collection development and management for 21st century library collections : an introduction / Vicki L. Gregory. Neal-Schuman, 2011.
Unlike earlier works using a format-focused approach, this textbook describes interconnected collection development processes from assessment of users' needs to budget management, marketing, preservation, and deselection. Legal concerns, cooperative resource sharing, and intellectual freedom are also addressed, with each chapter providing suggested readings and insights on library practices through the years.

Copyright for teachers & librarians in the 21st century / Rebecca P. Butler. Neal-Schuman, 2011
Library educator Rebecca Butler explains fair use, public domain, documentation and licenses, permissions, violations and penalties, policies and ethics codes, citations, creation and ownership, how to register copyrights, and gives tips for staying out of trouble.

Information literacy instruction : theory and practice / Esther S. Grassian and Joan R. Kaplowitz. Neal-Schuman, 2009 2nd ed.
Grassian and Kaplowitz have once again published a solid, thorough manual that will serve many groups of information literacy practitioners...the new edition of Information Literacy Instruction will be a welcome addition to the professional reading shelf of any practicing instruction librarian. As was one of its intents, it will also serve as a great textbook for library school graduate students studying information literacy instruction."

Digital collections worldwide : an annotated directory / Michael J. Aloi, Marjorie Fusco, Susan E. Ketcham. Neal-Schuman, 2011.
You think you've kept pace with what's available in the digital landscape and then along comes a book like this. Though any printed directory can include only a sampling of the digital world, this sample is annotated and well chosen, including freely available, authoritative, and useful collections. Dowling College librarians Aloi and Marjorie Fusco and Long Island University librarian Susan E. Ketcham [an LJ reviewer] present over 1400 digital collections, organized geographically and indexed by name, subject, and title. The complete list is available on the publisher's website, accessible via a username and password included in each book, eliminating the problem of typing links. The website indicates it will update nonworking links and include newer collections as well as all the originals found in the printed text. It should be noted that the website lacks a search capability and lacks the excellent annotations found in the printed text; it is purely a list of digital collection titles with their associated web addresses.

Articles

Giving advice on clear communication.
Case Management Advisor. Sept 1, 2011 pNA.

GeaCom selects Sierra Wireless to connect multilingual medical communication device to electronic health records.
Total Telecom Magazine. June 7, 2011 pNA.

Medical literacy comes to the new world.
USA Today (Magazine). Feb 2010 v138 i2777 p10(2)

Before They Read: Teaching Language and Literacy Development Through Conversations, Interactive Read-alouds, and Listening Games
Author(s): Tina Costantino-Lane Source: Childhood Education. 87.4 (Summer 2011): p294.

Skills for life: delivering information literacy skills
Author(s): Sue Bastone Source: School Librarian. 59.1 (Spring 2011): p9.

The Culmore bilingual ESL and popular education project: coming to consciousness on labor, literacy, and community.
Lisa M. Rabin. Radical Teacher 91 (Fall 2011): p58(10).

Take your kids to money school! How to find a workshop, after-school program, or camp that's right for your child.(FINANCIAL LITERACY).
Tamara E. Holmes, and Sheiresa Ngo. Black Enterprise 41.11 (June 2011): p76(6).

Effective networking.
Employee Benefits (April 6, 2011): pNA.

Against financial-literacy education
Author(s): Lauren E. Willis Source: Iowa Law Review. 94.1 (Nov. 2008): p197.

State Documents

H. 3700, GENERAL APPROPRIATIONS BILL, FISCAL YEAR 2011-2012 “The Brick” itemizing the appropriation of state funds for the state agency programs and the admininistration of government is now in the Library. It is also available online by section at http://www.scstatehouse.gov/sess119_2011-2012/appropriations2011/wm11ndx.htm South Carolina Wildlife The September/October issue is out with articles on scenic rivers, opening day of dove season, and Bulls Island’s slow recovery from Hurricane Hugo twenty-two years ago.

A Long-Range Plan for the Arts in South Carolina 2011-2020 A short but attractive statement of mission and goals for arts. Included are lots of photographs of the varied arts programs sponsored by the agency throughout the state.

South Carolina Public Water System Compliance Report: Calendar Year 2010

Analysis of Change FY 2011-2012 Appropriation Bill as Recommended through the Governor’s Vetoes. SC Budget & Control Board.
This is an annual publication of the Board the recaps the total appropriations for each agency, commission, board, and office. It also has detailed information on every Proviso, including summary of how the proviso will affect state government, House and Senate action, and the Governor’s vetoes.

Several new publications from University of South Carolina, Francis Marion University, Clemson University and the Citadel really show off how beautiful the campuses are. The Citadel sent us the 2010 yearbook, which showcases the graduating class through their four years at the school. The Tour Guide of USC shows all of the residence halls in impeccable condition—even Capstone looks newly shined!

Federal Documents

The Condition of Education 2011 This is a congressionally mandated annual report that summarizes important developments and trends in education using the latest available statistics. The report presents statistical indicators containing text, figures, and tables describing important developments in the status and trends of education from early childhood learning through graduate-level education. The contents of The Condition of Education are organized within 5 sections that cover learners from elementary grades through postsecondary educaiton. It is online at http://purl.access.gpo.gov/GPO/LPS4175.

SC LENDS

Dwight David Eisenhower Annotated Bibliography of Selected Publications, 1991-2010 [Paperback]
Louis Galambos Jessica Ziparo (Author)
Paperback: 231 pages
Publisher: John Hopkins University (2011)
Language: English
ISBN-10: 0615490808
ISBN-13: 978-0615490809
973.921016 ZIPARO

Assistive Technologies in the Library
Barbara T. Mates (Author), William R. Reed IV (Author)
176 pages
Publisher: Amer Library Assn Editions (January 30, 2011)
Language: English
ISBN-10: 083891070X
ISBN-13: 978-0838910702

There are plenty of products out there for making information accessible to all users, but how can administrators and managers determine which are the most practical and economical for their particular library? Mates, former director of the Ohio Library for the Blind and Physically Disabled, strips away the technical jargon and introduces dozens of the latest options, including hardware, software, and peripherals. This sensitively written and practical guidebook will be an indispensable resource for ensuring that a library's offerings are accessible to everyone.

ALA Guide to Economics and Business Reference [Paperback]
American Library Association
Paperback: 528 pages
Publisher: Amer Library Assn Editions (April 27, 2010)
Language: English
ISBN-10: 0838910246
ISBN-13: 978-0838910245

Focusing on print and electronic sources that are key to economics and business reference, this title provides the readers with the information on business law, electronic commerce, international business, management of information systems, market research, and more.

The Book of the States 2011 [Paperback]
Council of State Governments (Corporate Author)
Paperback: 490 pages
Publisher: Council of State Government (June 2011)
Language: English
ISBN-10: 0872927733
ISBN-13: 978-0872927735

An excellent resource for state leaders and for innovation and excellence in state governance. It is a reference tool providing relevant, accurate and timely information for all states, commonwealths and territories of the U.S. Charts and tables from the publication are also available online at www.csg.org/bookofthestates

Cultural resources survey of the New Greenfield 115kV Transmission project, Georgetown County, South Carolina. Chicora Research Contribution 541. Michael Trinkley and Nicole Sutherland 2011

This study of the Chicora Foundation reports on an intensive cultural resources survey of an approximately 1.3 mile corridor and substation lot in Georgetown County, South Carolina.

Articles

"I want to Quit: a Closer Look at Factors that contribute to the Turnover Intentions of State Government Employees” by James Gerard Caillier. State and Local Government Review 43(2):110-122. The author examines turnover intentions of state government employees and implications of the findings.

"City-County Consolidations” Lawrence L. Martin and jeannie Hock Schiff. State and Local Government Review 43(2):167-177. This essay explores city–county consolidations and the extent of alignment between the advantages promised by consolidation advocates and the performance of such government structures. The authors conclude that little empirical research exists to suggest that city–county consolidations actually increase efficiency, promote economic development, or increase equity.

Federal Documents

Digest of Education Statistics 2010 This is the 46th edition of this publication that compiles statistics on a variety of subjects, including the number of teachers, students colleges, enrollments finances, libraries, and educational attainment. There is new material in this edition on early childhood scores, high school attainment of population 25 to 64 and postsecondary education percentages of population 25 to 64.

Freedom by the Sword, The U.S. Colored Troops 1862-1867. This publication is an operational history of the Colored Troops in the Civil War, telling what the soldiers did as Union soldiers during the Civil War. It examins the formation, training, and operations during the entire span of service, in each theater of the war in which they served.

State Documents

Community Development Corporations Initiatives 2010 Activity Report The South Carolina Department of Commerce has published an activity report for 34 certified community development corporations. These CDCs are nonprofit, commuinity-based, development organizations that have the primary mission of developing and improving low-income communities and neighborhoods through economic and community development projects and activities. The report includes summaries of 2010 activities. Also lists noncertified organizations by county.

Safari Books

You've Got to Be Kidding!: How to Keep Your Job Without Losing Your Integrity
By: Nan DeMars
Publisher: Wiley
Pub. Date: June 21, 2011
Print ISBN: 978-0-470-94751-7
Web ISBN: 0-470947-51-9

In today's super-stressed workplace, an ethical dilemma can come at you when you least expect it. Here's how to do the right thing without losing your integrity or your job. You've GOT To Be Kidding will help you create an ethics-based workplace that's a joy to work in. This isn't the usual top-down, executive-only manual, but an approach to workplace ethics that's as relevant and accessible to employees as it is to managers and executives. From renowned workplace educator and author of You Want Me To Do What?, this book is filled with recognizable examples ripped from today's headlines that put ethical principles in concrete terms.

The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers
By: Becky Carroll
Publisher: Wiley
Pub. Date: July 20, 2011
Print ISBN: 978-1-118-01821-7
Web ISBN: 1-118018-21-4

Learn how to strengthen your business using social entrepreneur Becky Carroll's four keys to unleash The Hidden Power of Your Customers. This easy-to-read and practical guide features useful steps, inspirational stories, and real-world examples so you can create a customer strategy that keeps customers coming back (and telling their friends and colleagues).

Introduction to Computer Science
By: ITL Education Solutions Limited
Publisher: Pearson Education India
Pub. Date: May 21, 2011
Print ISBN-10: 8131760308
Print ISBN-13: 9788131760307
e-Book ISBN-10: 8131767396
e-Book ISBN-13: 9788131767399

Unlike many books on computer fundamentals, this book discusses most ideas behind a computer in a simple and straightforward manner. The book is also useful to computer enthusiasts who wish to gain fundamental knowledge of computers.

WordPress® Web Design For Dummies®
By: Lisa Sabin-Wilson
Publisher: For Dummies
Pub. Date: June 15, 2011
Print ISBN: 978-0-470-93503-3
Web ISBN: 0-470935-03-0

Once only a platform for bloggers, WordPress is gaining popularity as a tool for creating individualized Web sites. WordPress expert Lisa Sabin-Wilson makes it easy for anyone with a basic knowledge of the WordPress software to create a custom site using complimentary technologies including CSS, HTML, and PHP. This easy-to-follow, full-color guide helps you identify the tools and technologies you need to create the site you envision, build a user-friendly navigation system, select colors and layouts, work with existing WordPress themes, and even develop your own theme to personalize your site. If you know how to use WordPress software to create a blog, WordPress Web Design For Dummies will enable you to quickly and easily construct a unique Web site for your business, organization, or personal use.

Forecasting and Management of Technology, Second Edition
By: Alan Thomas Roper; Scott W. Cunningham; Alan L. Porter; Thomas W. Mason; Frederick A. Rossini; Jerry Banks
Publisher: Wiley
Pub. Date: July 12, 2011
Print ISBN: 978-0-470-44090-2
Web ISBN: 0-470440-90-2

Published in 1991, the first edition of Forecasting and Management of Technology was one of the leading handful of books to deal with the topic of forecasting of technology and technology management as this discipline was emerging. The new, revised edition of this book will build on this knowledge in the context of business organizations that now place a greater emphasis on technology to stay on the cutting edge of development. The scope of this edition has broadened to include management of technology content that is relevant now to executives in organizations while updating and strengthening the technology forecasting and analysis content that the first edition is reputed for. Updated by the original author team, plus new author Scott Cunningham, the book takes into account what the authors see as the innovations to technology management in the last 17 years: the Internet; the greater focus on group decision-making including process management and mechanism design; and desktop software that has transformed the analytical capabilities of technology managers. Included in this book will be 5 case studies from various industries that show how technology management is applied in the real world.

DISCUS

Opposing Viewpoints in Context from DISCUS

Opposing Viewpoints in Context is a fulltext database in our DISCUS collection. Use it to become familiar with issues affecting all of us today. The database features very current additions in varying levels of print media, plus videos, images, and audio. Often has statistical maps or graphs, too. The homepage provides links to popular topics,browse issues, or use the search engine to pull up your own selections.

• Tea Party Movement
• Federal Budget Deficit
• Same Sex Marriage

DISCUS articles on “United States Economy” in the last month retrieved over 45 fulltext magazine, 500 news items, and several video transcripts!

Title: A downgraded president
Source: National Review. 63.16 (Aug. 29, 2011): p13. From General OneFile.

Title: How to Gain From the Economy's Pain
Author(s): Jean Chatzky
Source: Newsweek. 158.09 (Aug. 29, 2011): p19. From General OneFile.

Title: Greater US investment encouraged
Source: Business Daily Update. (Aug. 26, 2011): From General OneFile.

Title: Our nation's interest rate problem
Source: Investment News. 15.32 (Aug. 22, 2011): p0008. From General OneFile.

Title: Instability in the US: it is Not Debt but the Lack of it
Source: Economic & Political Weekly. (Aug. 20, 2011): From General Business ASAP.

Title: A Global new deal: making Globalization work for labor
Author(s): Richard L. Trumka
Source: Harvard International Review. 33.2 (Summer 2011): p42. From General OneFile.

Title: Fox News All-Stars
Source: Special Report with Bret Baier. (Aug. 4, 2011): From General OneFile.

SC LENDS

Be a great boss: one year to success / Catherine Hakala-Ausperk.
Author: Hakala-Ausperk, Catherine.
ISBN: 9780838910689
Publication Date: 2011
Publisher: American Library Association

SAFARI Books

Windows® 7 Inside Out, Deluxe Edition
By: Ed Bott; Carl Siechert; Craig Stinson
Publisher: Microsoft Press
Publication Date: 22-JUL-2011

Written by the authors of the immensely popular Windows 7 Inside Out, this deluxe edition is updated with 300+ new pages of information for working with Windows 7. This comprehensive reference to Windows 7 packs hundreds of solutions in a supremely organized, fast-answer format. PLUS—a companion CD with tools, eBooks, and more

Building the Learning Organization, 3rd edition: Achieving Strategic Advantage through a Commitment to Learning
By: Marquardt, M J.
Publisher: Nicholas Brealey Publishing
Pub. Date: June 16, 2011

This new edition of the essential best-practices tool kit shows how to transform an organization into one that continually learns from its experiences, and more importantly, translates that knowledge into improved performance.

The Digital Filmmaking Handbook, Fourth Edition
By: Sonja Schenk; Ben Long Publisher: Course Technology PTR Pub. Date: June 28, 2011

THE DIGITAL FILMMAKING HANDBOOK, FOURTH EDITION is a comprehensive filmmaking resource for beginners. The book will guide you from your initial concept to your finished project, covering writing, pre-production planning, shooting, how to create professional-level shots and effects, and post-production editing and effects. End-of-chapter exercises and summaries will help you practice and retain everything you are learning. Completely revised to cover all the latest digital video technology and innovations, this fourth edition includes information on HD video, shooting with digital SLR cameras, workflows for direct-to-disc recording, and much more. Whether your goal is an industrial project, a short subject for your Web site, or a feature-length movie for a film festival, this book is a complete resource.

Enterprise Content Management: A Business and Technical Guide
By: Stephen A. Cameron
Publisher: British Informatics Society Limited
Pub. Date: May 16, 2011 Most Recent Edition

The enterprise content management tools and strategies introduced in this book enable the capture, management, storage and delivery of an organisation's information. The book is essential reading for executives contemplating or managing their information strategies and for enterprise architects involved in the delivery of ECM solutions.

HTML5 Solutions: Essential Techniques for HTML5 Developers
By: Marco Casario; Peter Elst; Charles Brown; Nathalie Wormser; Cyril Hanquez
Publisher: Apress
Pub. Date: June 17, 2011

HTML5 brings the biggest changes that HTML has seen in years. Web designers and developers now have a whole host of new techniques up their sleeves, from displaying video and audio natively in HTML, to creating realtime graphics directly onto a web page without the need for a plugin. But all of these new technologies bring more tags to learn and more avenues for things to go wrong. HTML5 Solutions provides a collection of solutions to all of the most common HTML5 problems. Every solution contains sample code that is production ready and can be applied to any project.

David Busch’s Canon® EOS Rebel T3/1100D: Guide to Digital SLR Photography
By: David D. Busch
Publisher: Course Technology PTR
Pub. Date: June 28, 2011

The T3/1100D is Canon's replacement for the Xsi and boasts 12 megapixels of resolution, HD moviemaking capabilities, and a competitive price point. DAVID BUSCH'S CANON EOS REBEL T3/1100D GUIDE TO DIGITAL SLR PHOTOGRAPHY shows you how, when, and why to use all the cool features, controls, and functions of the T3/1100D to take great photographs of anything. Introductory chapters will help you get comfortable with the basics of your camera before you dive right into exploring creative ways to apply T3/1100D file formats, resolution, aperture/priority exposure, and automatic exposure features. Beautiful, full-color images illustrate where the essential buttons and dials are, so you'll quickly learn how to use your T3/1100D, and use it like a pro!

IT Auditing: Using Controls to Protect Information Assets, Second Edition
By: Chris Davis; Mike Schiller; Kevin Wheeler
Publisher: McGraw-Hill
Pub. Date: January 10, 2011

Fully updated to cover leading-edge tools and technologies, IT Auditing: Using Controls to Protect Information Assets, Second Edition, explains, step by step, how to implement a successful, enterprise-wide IT audit program. New chapters on auditing cloud computing, outsourced operations, virtualization, and storage are included. This comprehensive guide describes how to assemble an effective IT audit team and maximize the value of the IT audit function. In-depth details on performing specific audits are accompanied by real-world examples, ready-to-use checklists, and valuable templates. Standards, frameworks, regulations, and risk management techniques are also covered in this definitive resource.

The Book of Ruby
By: Huw Collingbourne
Publisher: No Starch Press
Pub. Date: July 8, 2011

Slice your way through the cruft of programming conventions and learn to blaze your own trail with The Book of Ruby. From methods to metaprogramming, you'll gain the skills you need to master the world's most fun programming language with this example-based, hands-on introduction.

Practical Packet Analysis
By: Chris Sanders
Publisher: No Starch Press
Pub. Date: June 29, 2011

This significantly revised and expanded second edition of Practical Packet Analysis shows you how to use Wireshark to capture raw network traffic, filter and analyze packets, and diagnose common network problems.

The next titles are from NetLibrary, the South Carolina State Library-DISCUS Career eContent Collection

"So What Are You Going to Do With That?": Finding Careers Outside Academia
Rev. Ed.
by Basalla, Susan Elizabeth.; Debelius, Maggie
Publication: Chicago, Ill University of Chicago Press, 2007.

Introduction So now what? If you are now or have ever been a graduate student, you’ve heard the universal question about earning an M.A. or a Ph.D.: “So what are you going do with that? Maybe your heart’s not in it anymore; maybe you’d like to earn more money; maybe you’d like to live somewhere where there are few college-level teaching jobs. Did your departmental review go badly and you just don’t have the heart to seek another academic position? As every graduate student knows, your dissertation topic is a mini–Rorschach test of your personality. Debunking these myths is one of our major reasons for writing a career guide just for academics.

Choices for the High School Graduate: a Survival Guide for the Information Age
5Th Ed.
by Fireside, Bryna J.
Publication: New York Facts on File, Inc., 2009.

This is an essential guide for high school students facing monumental life decisions. Not every high school graduate is ready for or interested in pursuing a four-year college degree. "Choices for the High School Graduate, Fifth Edition" presents students with a wide range of options available to them during and after high school-from early college admissions and entering a trade to joining the military and volunteering abroad. This revised edition includes new interviews and updated information that reflect the ever-changing economy and technology.

Guiding Students Into Information Literacy: Strategies for Teachers and Teacher-librarians
by Carlson, Chris.; Brosnahan, Ellen
Publication: Lanham, Md Scarecrow Press, 2009.

This book gives practical examples of student activities involving reports and projects using the I-Search model. It reads like a how-to guide with theory interspersed, but it is text-heavy as the authors describe their experiences in managing students as they worked on research assignments. Suggestions for further reading and links to useful Web sites, examples of project proposals, a bibliography sheet, a bibliographic citation form, and note cards plus steps to writing the I-Search paper are all included.

Turning Average Instruction Into Great Instruction: School Leadership's Role in Student Achievement
by O'Connor, John.
Publication: Lanham, Md Rowman & Littlefield Education, 2009.

details a clear and concise approach to school improvement, focusing school leaders on the critical factor that has the greatest impact on student achievement: classroom instruction. Decades of research demonstrate that what happens between teachers and students in our nation's classrooms has the greatest impact on how well those students learn.

These articles are from our DISCUS databases

Navigating the transition to supervisor: the move from individual contributor to supervisor is a road fraught with danger. Avoiding some missteps now means the organization will not need to pay for them later.
T+D 63.11 (Nov 2009): p50(4). (2374 words) Reading Level (Lexile): N/A.

The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion.

Goal setting and hope.(RESEARCH-BASED PRACTICE).
Communique 39.7 (May 2011): p1(3). (3288 words) Reading Level (Lexile): 1420.

Teaching successful goal-setting strategies to school-age children is critical for students' success in and outside of the classroom

Video Tools Take Panoramic View of Classrooms; New software and hardware tools are being developed to help teachers get a more panoramic view of how things are going in their classrooms.(Teachscape).
Digital Directions 04.03 (June 15, 2011): p21. (1121 words) Reading Level (Lexile): 1880

Now the San Francisco-based company Teachscape, which specializes in making software meant to improve teacher instruction, is hoping to lead the teaching profession into the practice of regular video review by offering its Reflect product on the open market in what appears to be the first offering of its type.

Social Work/Maatskaplike Werk: 'The competency base of social workers with respect to attachment theory in foster care supervision: a pilot study'.(Fostering)(Author abstract)(Report).
Adoption & Fostering 35.2 (Summer 2011): p.95(1). (179 words) Reading Level (Lexile): 1680.

A questionnaire was completed by 17 social workers employed by Child Welfare Tshwane, South Africa, who deal with foster care placement supervision and assessment. The results suggest that, although the social workers know that the quality of the relationship between the foster parents and the child is predictive of the success of the placement and apply a commonsense sensitivity to attachment related issues, they do not have sufficient grounding in attachment theory to be able to provide effective intervention regarding attachment-based concerns within the foster care context.

Government Documents

Keeping America informed: the U.S. Government Printing Office: 150 years of service to the nation. United States. 9780160887048. 2011, U.S. G.P.O.

Published to mark GPO's 150th anniversary as a Federal agency, this book tells the story of this unique organization through a readable and concise narrative and numerous historic photographs, many of them never before published. Much of the information in "Keeping America Informed" is new, the product of the latest research into GPO's history. Above all, its authoritative text and unique images depict the enormous contribution of its employees, past and present, to the well-being of the American people and nation

Congressional pictorial directory One Hundred Twelfth Congress/[compiled under the direction of the Joint Committee on Printing]. United States

This handy guide provides a color photograph of each Member of the House of Representatives and the Senate and details each Member's length of service, political party affiliation, and Congressional district. The Pictorial Directory also contains pictures of the President, Vice President, and House and Senate officers and officials. S. Prt. 112-1.

2011 South Carolina Legislative Manual. SC General Assembly.

Contains biographies of members, rules & committees, special legislataive data, and state, county & federal government departments.

If you are unable to access the SCLends catalog, SAFARI books, NetLibrary, or the articles in the DISCUS databases, contact the State Library Reference Desk at 734-8026 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Bradberry, John. 6 secrets to startup success: how to turnn your entrepreneurial passion into a thriving business. AMACOM, 2011. ebook

Over six million Americans start businesses every year. That's 11 startups a minute launched by passionate dreamers hoping to transform their lives for the better. But a huge gap exists between the skyrocketing levels of desire and what entrepreneurs actually achieve. The harsh reality is that most new businesses fail within a few years of launch. Why do so few startups make it? And what distinguishes those that do succeed? Entrepreneur, consultant, and investor John Bradberry set out to discover the answer and came to a surprising conclusion that the passion that drives and energizes so many founders is also the very thing that leads many of them astray. Filled with compelling real-life stories of both success and failure, this groundbreaking book reveals the key principles entrepreneurs must follow to ensure their big idea is on the right track. In "6 Secrets to Startup Success", readers will learn how to: convert their passion into economic value with a moneymaking business model; improve their readiness to launch and lead a new venture; manage funding and cash flows; chart a path to breakeven and beyond; avoid the pitfalls that often accompany unfettered passion; and, build the stamina needed to persevere over time. Complete with indispensable tools including an assessment to gauge a venture's strengths and weaknesses, "6 Secrets to Startup Success" will help entrepreneurs everywhere turn their dreams into reality.

Carroll, Brian. Writing for digital media. Routledge, 2010. CALL#: 808.02 CARR

"Writing for Digital Media teaches students how to write effectively for online audiences -- whether they are crafting a story for the website of a daily newspaper or a personal blog. The lessons and exercises in each chapter help students build a solid understanding of the ways that the Internet has introduced new opportunities for dynamic storytelling as digital media have blurred roles of media producer, consumer, publisher and reader. Using the tools and strategies discussed in this book, students are able to use their insights into new media audiences to produce better content for digital formats and environments. Fundamentally, this book is about good writing -- clear, precise, accurate, filled with energy and voice, and aimed directly at an audience. Writing for Digital Media also addresses all of the graphical, multimedia, hypertextual and interactive elements that come into play when writing for digital platforms. Learning how to achieve balance and a careful, deliberate blend of these elements is the other primary goal of this text. Writing for Digital Media teaches students not only how to create content as writers, but also how to think critically as a site manager or content developer might about issues such as graphic design, site architecture, and editorial consistency. By teaching these new skill sets alongside writing fundamentals, this book transforms students from writers who are simply able to post their stories online into engaging multimedia, digital storytellers."

Cesari, Rick and others. Buy now: creative marketing that gets customers to respond to you and your product. John Wiley & Sons, 2011. ebook

In Buy Now!, Rick Cesari reveals twenty-five years' worth of insights and methods, enabling you to make the most of direct response marketing in your business toolkit. Whether you're a business owner, executive, inventor, or marketer, Buy Now! gives you the secrets behind the successful campaigns that catapulted products into millions of homes.

• Find out how to use direct response to create a "self-funding" marketing campaign
• Learn the techniques to building offers that will get people to respond to your products
• Use "high touch" direct response marketing to build brand equity and drive sales at retail
• Find out why large companies like Johnson & Johnson and Valvoline are using these concepts for their consumer brands
• Cesari has put more companies on the Inc. 500 list of fastest growing companies than anyone else

Dulworth, Michael. The connect effect: building strong personal, professional, and virtual networks. Berrett-Koehler, 2008. ebook

Networking is not mere socializing--it is a vital personal and professional development skill. An effective network can make you more knowledgeable, help you address critical issues, accelerate your career, and even improve your health and well-being. It's just too important to be left to chance. With "The Connect Effect" you can take a conscious, systematic approach to networking. To begin with, Author Michael Dulworth helps you evaluate how network-savvy you are. Dulworth then identifies three distinct kinds of networks: personal, professional, and virtual, exploring their specific characteristics and offering strategies, tools, and resources for building up and making the best use of each one. Stories from Dulworth's over twenty years of experience running networks, as well as interviews with top executives, researchers, and thought leaders, provide insights and advice about how networks function in the real world.

El-Haik, Basem and Adnan Shaout. Software design for six sigma: a roadmap for excellence. Joh Wiley & Sons, 2010 ebook

This proposal constitutes an algorithm of design applying the design for six sigma thinking, tools, and philosophy to software design. The algorithm will also include conceptual design frameworks, mathematical derivation for Six Sigma capability upfront to enable design teams to disregard concepts that are not capable upfront, learning the software development cycle and saving development costs.

The uniqueness of this book lies in bringing all those methodologies under the umbrella of design and provide detailed description about how these methods, QFD, DOE, the robust method, FMEA, Design for X, Axiomatic Design, TRIZ can be utilized to help quality improvement in software development, what kinds of different roles those methods play in various stages of design and how to combine those methods to form a comprehensive strategy, a design algorithm, to tackle any quality issues in the design stage.

Hamm, John. Unusually excellent: the necessary nine skills required for the practice of great leadership. Joseey-Bass, 2011. ebook

Often, when leaders experience trouble, they look to blame an outside source or expect a small tweak to right their ship. But many times they've actually lost their grip on the very basic foundation of leadership. The business environment may change, but no management trend can displace the core laws, proven over centuries, of excellent leadership. Unusually Excellent is an essential resource for leaders that brings these fundamentals together in a new and comprehensive way. This book will help leaders at any level keep their focus on the bedrock principles that will make them extraordinary.

• Thoroughly practical, day-to-day primer for achieving and maintaining their highest level of leadership, for today and for a lifetime
• The author's Harvard Business Review articles are among the most highly read in the magazine's history
• Written for all leaders who need to develop and renew their leadership skills

Herbold, Robert J. What’s holding you back?: ten bold steps that define gutsy leaders. Jossey-Bass, 2011. ebook

Why do managers at all levels sacrifice corporate success by shying away from making the tough decisions? What's Holding You Back? reveals exactly why managers often hesitate to confront difficult issues-whether it's the absence of a perfect solution, the knowledge that no decision will please everyone, etc.-and, most importantly, how they can overcome these common managerial obstacles to maximize their company's success. What's Holding You Back? elucidates the ten core principles of confident leadership, outlining proven tactics by which managers can confront their inner wimp and highlight their inner courage.

• Features dynamic real-world examples from Apple, Microsoft, Porsche, IBM, Merck, Canon, Sony, Whirlpool, IDEO, Tesco, P&G, Target, 3M, and more
• Pinpoints the corporate failures that can result from hesitant or self-conscious organizations, and what managers can do to avoid them
• Clearly delineates how managers can cultivate and deliver accountable and decisive leadership, even during the toughest dilemmas

Kelsey, Todd. Social networking spaces: from Facebook to Twitter everything in between. Apress, 2010. CALL#: Display 004.6 KELS

What the heck is Facebook? Twitter? Blogging? This book answers these questions and explains how to use a variety of social networking sites to keep in touch, stay in business, and have fun.

This book covers the main social networking “spaces,” and introduces some of the ways people are enjoying them within a family or business context. It includes information on posting pictures, using add-ons, and working with Facebook and LinkedIn groups. It also covers the phenomenon of Twitter, including how it has grown and the road ahead.

This book also covers how you can use the various networks together, such as sending a Twitter message that updates your Facebook status, or exporting your LinkedIn contact list and using it to invite people to Facebook. It also includes discussion of how to use social networks for both personal and business use, and how to keep them separate.

• How to use Facebook, Twitter, and other social networking sites for family, friends, and business
• How to make your sites talk to each other
• How to make the most of social networking and stay out of trouble

King, Sara N. and others. Discovering the leader in you: how to realize your leadership porential, new and revised. Jossey-Bass, 2011. ebook

"An excellent guide for both new and seasoned leaders on the unique and complex challenges of leadership in the twenty-first century. This well-written, concise book will take you through the steps needed to make conscious, deliberate leadership choices in our 24/7 world of constant access and rapid change—choices that will help you better shape and control the influence you want to have."—Molly Corbett Broad, president, American Council on Education

"All great leaders strive for excellence by committing and periodically recommitting to self-improvement. In Discovering the Leader in You, the authors help leaders hone their awareness of self and environment in this must-read guide on the journey to betterment." —Risa Lavizzo-Mourey, president, Robert Wood Johnson Foundation

Kramer, Eric P. 101 successful networking strategies. Course Technology PTR. 2011 ebook

Now business professionals and job seekers can master the strategies needed to maximize networking opportunities and achieve results with the fast-paced, effective approach found only in Kramer's 101 SUCCESSFUL NETWORKING STRATEGIES. Written by accomplished career coach and clinical psychologist Eric Kramer, this unique book applies the latest research in social intelligence and brain science to networking like no other book. Easy to read and understand, with strategies that are simple to implement, 101 SUCCESSFUL NETWORKING STRATEGIES offers a wealth of recommendations today's readers can instantly implement to become master networkers. The book's brief "What to Think/What to Do" presentation focuses on the most important concepts behind networking to ensure readers achieve success in this critical business and life skill of networking. 101 SUCCESSFUL NETWORKING STRATEGIES' specialized knowledge and scientifically proven skills equip new and expert business professionals with the skills to approach any networking opportunity with confidence.

Marks, Andrea. Writing for visual thinkers: a guide for artists and designers, second edition. New Riders, 2011. ebook

Writing can be a challenge, especially for artists and designers who tend to be more visual than verbal. Writing for Visual Thinkers: A Guide for Artists and Designers is designed to help people who think in pictures—a segment of learners that by some estimates includes almost 30 percent of the population—gain skills and confidence in their writing abilities.

Writing for Visual Thinkers approaches the craft of writing from many directions, all with the ultimate goal of unblocking the reader's verbal potential. It offers a guide to mind mapping, concept mapping, freewriting, brainwriting, word lists and outlines, as well as provides student examples, tips on writing grant proposals, reasons for keeping a blog and more. Critique methods, criticism, narrative and storytelling, hypertext, editing, graphic novels and comics, and many more topics round out this groundbreaking book. Both experimental and pragmatic, Andrea Marks's methods will result in stronger, more verbally confident artists and designers.

Queensbury, Whitney and Kevin Brooks. Storytelling for user experience: crafting stories for better desing. Rosenfeld Media, 2010. ebook

Stories help communicate user research, put a human face on data, communicate design ideas, and create a sense of shared history and purpose. This book will help you find techniques you can put to use in your practice.

Reece, Monique. Real-time marketing for business growth: how to use social media, measure marketing, and create a culture for execution. FT Press, 2010. CALL#: Display 658.8 REEC

Use the proven, six-step Marketing Process to:

• Create a marketing plan with execution built in to the process.
• Accurately predict the ROI of marketing and sales to improve results.
• Integrate marketing best practices with new social media breakthroughs.
• Improve customer experience and customer lifetime value.
• Refine your brand and positioning to create a competitive advantage.
• Update strategy in real time to respond to changing market conditions.
• Create a culture that thrives on accountability, execution, and winning.

Rhoades, Ann. Built on values: creating an enviable culture that outperforms the competition. Jossey-Bass, 2011. ebook

Based on Ann Rhoades' years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades' work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang's China Bistros.

Built on Values provides a clear blueprint for how to accomplish culture change, showing

• How to exceed the expectations of employees and customers
• How to develop a Values Blueprint tailored to your organization's goals and put it into action
• Why it's essential to hire, fire, and reward people based on values alone, and
• How to establish a discipline for sustaining a values-centric culture

Schwertlty, Scott. How to be a presentation god: build, design, and deliver presentations that dominate! John Wiley & Sons, 2011. ebook

Unlike most presentation books that say the same things regarding presentation design and delivery (less is more, get rid of bullets and use images, emulate Steve Jobs, and so on), How to Be a Presentation God actually divulges step-by-step secrets for how to build, design, and deliver blockbuster presentations.

By providing entertaining and clever presentation insights, veteran presenter Scott Schwertly gives you the in's and out's for presenting yourself, your business, and your cause with an easy-to-implement approach.

• Focuses on content, design, and delivery
• Author is a regular speaker at national and regional industry conferences such as PowerPoint Live and Presentation Camps, and is the founder of the award-winning Ethos3 Communications
• Author is the creator of an app, Present, that landed in the top-20 iPhone apps in the Business category on iTunes

Solnit, Rebecca. A pradise built in hell: the extraordinary communities that arise in disaster. Viking, 2009. CALL#: Display 303.48 SOLN

Why is it that in the aftermath of a disaster- whether manmade or natural-people suddenly become altruistic, resourceful, and brave? What makes the newfound communities and purpose many find in the ruins and crises after disaster so joyous? And what does this joy reveal about ordinarily unmet social desires and possibilities?

In A Paradise Built in Hell, award-winning author Rebecca Solnit explores these phenomena, looking at major calamities from the 1906 earthquake in San Francisco through the 1917 explosion that tore up Halifax, Nova Scotia, the 1985 Mexico City earthquake, 9/11, and Hurricane Katrina in New Orleans. She examines how disaster throws people into a temporary utopia of changed states of mind and social possibilities, as well as looking at the cost of the widespread myths and rarer real cases of social deterioration during crisis. This is a timely and important book from an acclaimed author whose work consistently locates unseen patterns and meanings in broad cultural histories.

Wakeman, Cy. Reality-based leadership: ditch the drama, restore sanity to the workplace, and turn excuese into results. Jossey-Bass, 2010. ebook

Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to:

• Uncover destructive thought patterns with yourself and others
• Diffuse drama and lead the person in front of you
• Stop managing and start leading, empowering others to focus on facts and think for themselves

Williams PMP, Todd C. Rescue the problem project: an complete guide to identifying, preventing and recovering from project failure. AMACOM, 2011. ebook

When budgets are dwindling, deadlines passing, and tempers flaring, the usual response is to browbeat the project team and point fingers of blame. Not helpful. For these situations, what is needed is an objective process for accurately assessing what is wrong and a clear plan of action for fixing the problem.

Rescue the Problem Project provides project managers, executives, and customers with the answers they require. Turnaround specialist Todd Williams has worked with dozens of companies in multiple industries resuscitating failing projects. In this new book, he reveals an in-depth, start-to-finish process that includes:

• Techniques for identifying the root causes of the trouble
• Steps for putting projects back on track—audit the project, analyze the data, negotiate the solution, and execute the new plan Nearly 70 real-world examples of what works, what doesn’t, and why
• Guidelines for avoiding problems in subsequent projects

Many books explain how to run a project, but only this one shows how to bring it back from the brink of disaster. And with 65% of projects failing to meet goals and 25% cancelled outright, that’s essential information!

Ansell, Jeff and Jeffrey Leeson. When the headline is you: an insider’s guide to handling the media. Jossey-Bass, 2010. ebook

Award-winning journalist and Fortune 500 consultant Jeff Ansell provides a how-to guide for leaders, executives, and other professionals whose high-visibility requires frequent contact with the media. Drawing on nearly four decades of media experience, Ansell presents tested techniques for responding to challenging questions and delivering effective messages. In addition, he reveals lessons learned and pitfalls to avoid by referencing recent news events from around the world. Valuable features include:

• A behind-the-scenes look at how news is made
• Complete guidelines to creating compelling messages
• Specific messaging formulae for building trust when the news is bad
• Step-by-step strategies for managing hostile or relentless questions
• Insider tips on how to identify and handle misleading questions

An essential resource for navigating both traditional and online media, this book prepares readers for even the most challenging media events.

Bounds, Andy. The jelly effect: how to make your communication stick. Capstone, 2010. ebook

The Jelly Effect teaches you simple, memorable and costless ways to win more attention and more business. Imagine how effective you'd be if you communicated only what was relevant 100 percent of the time. You would be better at talking to others, presenting, networking and selling. You would excel in interviews, meetings and pay-rise discussions. The benefits would be endless.

The Jelly Effect will show you how to get the best out of any situation, whether you're speaking to an individual or a group, formally or informally, inside or outside your organisation. By the time you close the final page of this book, you will be armed with practical, proven techniques that will help you be more effective in all your business dealings.

Clark, David and others. Germs, genes, and bateria: how they influnce modern life(collection). FT Press, 2011. ebook

Four remarkable eBooks take you to the cutting edge of biology, genetics, evolution, and human health – explaining the newest science, and revealing its incredible implications! Germs, Genes, & Civilization: How Epidemics Shaped Who We Are Today reveals how microbes have shaped our health, genetics, history, culture, politics, religion, ethics, and future. Allies and Enemies: How the World Depends on Bacteria illuminates humans’ amazingly intimate partnership with bacteria… how they keep you alive, how they can kill you, and how we can all live together in peace. It Takes a Genome: How a Clash Between Our Genes and Modern Life Is Making Us Sick explains today’s explosion in chronic disease through a revolutionary new hypothesis: our genome is out of equilibrium with itself, its environment, and modern culture. Finally, Chips, Clones, and Living Beyond 100: How Far Will the Biosciences Take Us? offers a breathtaking tour of tomorrow’s revolutionary bioscience, and projecting its impact on everything from human longevity to bioterrorism.

DeRosa, Darleen M. And Richard lepsinger. Virtual team success: a practical guide for working and leading from a distance. Pfeiffer, 2010. ebook

"Virtual teams are intended to make optimal use of expertise spread across the world, but performance excellence is the exception and mediocrity the rule. After extensive and careful study of real teams, DeRosa and Lepsinger have captured essential information, principles of operation, and tools in a highly readable volume that can help thoughtful readers elevate the performance of the teams significantly. The practical focus, collection of techniques and tools, and "how to" tips provide an essential foundation for anyone with virtual team responsibility. The organization of the book centered around challenges, differentiators, and lessons will facilitate finding answers to any problem the team faces. The RAMP model makes it easy to focus on what's important in enabling top performance." —Mike Beyerlein, professor, Organizational Leadership, Purdue University

Fain, Yakov. Java Programming 24-hour trainer. Wrox, 2011. ebook

As one of the most popular software languages for building Web applications, Java is often the first programming language developers learn. The latest version includes numerous updates that both novice and experienced developers need to know. With this invaluable book-and-DVD package, Java authority Yakov Fain fully covers Java's new features as well as its language extensions, classes and class methods, and the Swing Application Framework. For each lesson that he discusses in the book, there is an accompanying instructional video on the DVD to reinforce your learning experience.

• Features a unique book-and-DVD combination that starts from scratch and introduces newcomers to Java
• Integrates instructional videos with each lesson in the book, teaching by doing!
• Teaches skills businesses demand when hiring new Java developers
• Each lesson includes hands-on programming exercises to enrich your learning experience
• Shares easy-to-follow lessons, reinforced by step-by-step instructions, screen shots, and supplemental exercises so that you have a variety of learning styles from which to choose

Fox, Steve. Beginning SharePoint® 2010 development. Wrox, 2010. ebook

SharePoint 2010 is a significant leap forward from the 2007 release, and 'you will find that there are a ton of features built into the platform for you to leverage in your solution development. Because SharePoint is a broad platform that covers a lot, this book also covers quite a bit of ground. As a Wrox Beginning book, the goal of Beginning SharePoint 2010 Development is to get you started with many of the fundamentals so that you can continue on to advanced programming beyond this book.

In this book, you will see coverage of the following:

• Getting started with development for SharePoint 2010
• Becoming familiar with tools that you will use to develop for SharePoint
• Becoming familiar with common SharePoint development tasks
• Programming against lists and developing custom Web parts
• Integrating line-of-business (LOB) data with SharePoint and Microsoft Office
• Integrating Silverlight and SharePoint
• Creating service-oriented solutions for SharePoint
• Integrating SharePoint and Microsoft Office
• Security fundamentals in SharePoint

Gordon, John. Soup: a recipe to nourish your team and culture. John Wiley & sons, 2010. ebook

Soup offers an inspirational business fable that explains the "recipe" you can use to create a winning culture and boost employee morale and engagement. The story follows Nancy, the newly anointed CEO of America's Favorite Soup Company. She has been brought in to reinvigorate the brand and bring success back to a company that has lost its flavor and profit and has fallen on hard times. Fatefully, while eating lunch at a local soup shop, Nancy discovers the key ingredients to unite, engage, and inspire her team and create a culture of greatness.

• From the bestselling author of The Energy Bus, The No Complaining Rule, and Training Camp
• Find out how culture drives behavior, behavior drives habits, and habits deliver results
• Create relationships that are the foundation upon which successful careers and winning teams are built
• Features quick takeaways you can use to invest in your people, build trust, create unity, and enhance engagement

Handley, Ann and C. C. Chapman. Conent rules: how to create killer blogs, podcasts, videos, ebooks, webinars (and more) that engage customers and ignite your business. John Wiley & Sons, 2010. ebook

Blogs, YouTube, Facebook, Twitter, and other publishing platforms are giving everyone a "voice," including organizations and their customers. So how do you create the bold stories, videos, and blog posts that cultivate fans, arouse passion for your products or services, and ignite your business?

Content Rules equips you for online success with a one-stop source on the art and science of developing marketing content that people care about. This coverage is interwoven with case studies of companies successfully spreading their ideas online-and using them to establish credibility and build a loyal customer base.

• Learn the art of storytelling and the science of journalism
• Find an authentic "voice" and craft bold content that will resonate with prospects and buyers and encourage them to share it with others
• Leverage social media and social tools to get your content and ideas distributed as widely as possible
• Written by the Chief Content Officers of marketingprofs.com

Hesketh, Philip. How to persuade and influence people: powerful techniques to get your own way more often. Capstone, 2010. ebook

You won't go far in business if you can't bring people round to your way of thinking. Some people find it easy; the rest of us just need a little help. How to Persuade and Influence People reveals some of the most powerful influencing and persuasion techniques known to man. This enhanced second edition contains new tools, new research, new case studies and plenty of practical exercises to help you:

• Find the perfect way to win people over
• Become an amazing negotiator
• Overcome objections
• Appreciate and understand the other person's standpoint
• Understand why people buy what they buy
• Ensure people remember you and what you want
• Build long-term trust and credibility

Hutsko, Joe and Drew Davidson. Flip Video™ for dummies®. 2010 ebook

The inexpensive Flip Video camera is currently one of the hottest must-have gadgets. It's portable and connects easily to any computer to transfer video you shoot onto your PC or Mac. Although the Flip Video camera comes with a quick-start guide, it lacks a how-to manual, and this full-color book fills that void! Packed with full-color screen shots throughout, Flip Video For Dummies shows you how to shoot the best possible footage in a variety of situations. You'll learn how to transfer video to your computer and then edit it and share your Flip Video movies.

• Walks you through the basics of using a Flip Video camera and connecting it to your Mac or PC
• Explains how to shoot footage indoors, outdoors, and even underwater
• Covers editing video footage using FlipShare, Windows Movie Maker, or iMovie
• Shows you how to share Flip Video movies or upload them to YouTube, Facebook, and other sites

You'll flip out when you discover just how easy a Flip Video camera can be when you have this book by your side!

Liff, Stewart. Improving the performance of government employees: a manager’s guide. AMACOM, 2011. ebook

With public scrutiny intensifying every day, optimizing the performance of government employees and departments is more critical than ever before. And just as in the private sector, the key for managers is to understand how different management systems perform individually and interact with one another. This book examines the roles and challenges of structural and technical systems, information and decision-making processes, rewards systems, and human capital management, and shows managers how to:

• Deliver clear and consistent messages to all employees
• Position employees and units to provide the best possible service to the public
• Hold them accountable through clear expectations and measurable goals
• Work with a strong leadership team to maintain, adjust, and improve all procedures

O’Connell, Fergue. What you need to know about project management. Capstone, 2011. ebook

Project management is about getting things done without spending too much or taking too long. But it often seems buried in technical jargon which makes it difficult to understand.

What You Need to Know about Project Management is here to help. It explains:

• Why setting clear goals matters
• How to estimate absolutely everything
• How to get things back on track after they've gone wrong
• How to track big projects
• Why work/life balance matters when you're running a big project

Robinson, Sir Ken. Out of our minds: learning to be creative, fully revised and updated edtion. Capstone, 2011. ebook

"It is often said that education and training are the keys to the future. They are, but a key can be turned in two directions. Turn it one way and you lock resources away, even from those they belong to. Turn it the other way and you release resources and give people back to themselves. To realiz eour true creative potential—in our organizations, in our schools and in our communities—we need to think differently about ourselves and to act differently towards each other. We must learn to be creative."—Ken Robinson

Scott, David Meerman. The new rules of marketing and PR: how to use social media, blogs, news releases, online video, & viral marketing to reach buyers directly, second edition. John Wiley & Sons, 2010. ebook

For marketers, The New Rules of Marketing and PR shows you how to leverage the potential that Web-based communication offers your business. Finally, you can speak directly to customers and buyers, establishing a personal link with the people who make your business work. This one-of-a-kind guide includes a step-by-step action plan for harnessing the power of the Internet to create compelling messages, get them in front of customers, and lead those customers into the buying process. --This text refers to an out of print or unavailable edition of this title.

Sosinsky, Barrie. Cloud computing bible. John Wiley & Sons, 2011. ebook

Its potential for lowering IT costs makes cloud computing a major force for both IT vendors and users; it is expected to gain momentum rapidly with the launch of Office Web Apps later this year. Because cloud computing involves various technologies, protocols, platforms, and infrastructure elements, this comprehensive reference is just what you need if you'll be using or implementing cloud computing.

• Cloud computing offers significant cost savings by eliminating upfront expenses for hardware and software; its growing popularity is expected to skyrocket when Microsoft introduces Office Web Apps
• This comprehensive guide helps define what cloud computing is and thoroughly explores the technologies, protocols, platforms and infrastructure that make it so desirable
• Covers mobile cloud computing, a significant area due to ever-increasing cell phone and smartphone use
• Focuses on the platforms and technologies essential to cloud computing

Widener, Chris. Leadership rules: how to become the leader you want to be. Jossey-Bass, 20201. ebook

An inspiring business fable that champions leadership for the Everyman

From bestselling author Chris Widener comes a compelling new story showing what you give and get when you lead. The story follows down-cast protagonist Mike Keller who, recently separated from his wife and demoted at work, must relocate to a rural factory-town in Texas. There, Mike encounters the deep-rooted traditions of Texas high school football, and in the process learns everything business school didn't teach him about leadership from the most influential man in town-the local high school football coach.

• Highlights the Four Rules of Leadership: You Get What You Expect, You Get What You Model, You Get What You Reward, and You Get What You Work For
• Advises readers, in an accessible teaching style, on how to tailor the Rules to their own circumstances
• Includes reflection questions as a tool to guide readers in enriching their work life, family relationships, and social interactions